|












|
 |
|
|

We have tried to think of
some good questions to answer for you. If you think we should add
another, send us an e-mail with your suggestion.
Contact me, Scott Martindill,
anytime with your comments or suggestions. Scott@MobileOneServices.com
|
|
|

Frequently
Asked Questions
 |
How good can I expect my car to look when
finished?
What will a detail cost me?
How much time will a Full Detail take?
What type of products do you use?
How do I schedule an appointment?
Can my car be detailed while I am at work?
Cancellation Policy
Gift Certificates
How do I contact Mobile One?

|
 |
How good can I expect my car to
look when finished?
Your car will look as new as possible. We cannot make a 95
Cherokee look like a 2001 Mercedes, but we can make it look
as close to showroom condition as possible. With a Full Detail,
your car is cleaned top to bottom, we shampoo the carpets,
seats and floor mats (no headliners), some stains may be too
set to remove, interior dying is than an option, ask your
Mobile One representative about interior dying. The exterior
is washed, a paint cleaner is applied, and than 3 layers of
wax are applied. If scratches in the paint cannot be removed
with paint cleaning, we may recommend compounding, if that
does not work, repainting may be necessary. If necessary,
we can recommend a body shop to repaint your car. We take
pride in making you car look it's best, if for any reason,
we missed something on your car, please let us know. Customer
service is our # 1 priority.
We care about the planet, so we will NOT clean engines. The
oil run off hurts the environment, damages engine components,
and in many cases it is illegal.
|
| |
|
 |
What will a detail cost me?
The term "detailed" normally refers to a complete
detail inside and out. A full detail normally costs between
$180 and $210 depending on the size of the vehicle. If you
were interested in only having the inside of the vehicle detailed,
it would only cost between $100 and $135. We even have services
starting at $80. Please check out our Auto Services page for
all of our detailing options. Remember, detailing is a hands
on service, you get what you pay for. The people that detail
cars for an unusually low price, do so because they don't
spend the time to learn how to detail a car properly, are
not using quality products, and or are short cutting. We are
fully insured and spend time every month training our employees
on new and improved ways to detail your vehicle. You will
see the value when you use Mobile One, we guarantee it.
|
| |
|
 |
How much time will a Full Detail
take?
Because Mobile One sends a large crew to detail each car,
the time we need your car is normally, no more than 2 hours.
We know your time is valuable, so we have, normally 2 people
working on your vehicle at a time. There is no need to be
without your car for an entire day. We can have you back to
your normal routine in no time.
What is your time worth?
|
| |
|
 |
What type of products do you use?
You can taste a difference when using quality ingredients
in a meal. You can also see the difference when quality products
were used to detail your vehicle. Mobile One uses Zymol wax;
P21S paint products, Valugard and Production Car Care chemicals,
and other high line detailing products. Does it make a difference?
Oh yes. Zymol wax leaves a shine like no other, and will not
leave any residue in your moldings, or rubber trim. Our paint
cleaners are pH balanced to clean you paint without damaging
it. Our chemicals that prep the paint, are also pH balanced
to clean, not harm. Many cleaning products are so harsh; they
damage the paint while cleaning. Paint is like skin in a way,
it has natural oils that need to be protected, not stripped
away. We only use products that better your vehicle.
|
| |
|
 |
How do I schedule an appointment?
We schedule all appointments from our main office in Bethesda.
You may call or e mail us, and we will schedule a time. We
are normally scheduling a few days in advance.
Email: Scott@MobileOneServices.com
or 1-877-44-Mobile (1-877-446-6245)
|
| |
|
 |
Can my car be detailed while I am
at work?
Yes, Mobile One can detail your vehicle in your driveway,
street, or office outdoor parking lot. We have a water tank,
generator, and all the supplies necessary to clean a vehicle
in almost any setting. If you want your vehicle done at your
office, you will need to contact the building management and
get their permission for us to come on the property. We can
supply them with any necessary insurance certification that
they request.
|
| |
|
 |
Cancellation Policy
Once we take a reservation, we hold that spot open for you.
That appointment is now unavailable to someone else, if you
must cancel your appointment, we ask that you tell us within
24 hours, so we may be able to put someone else in your time
slot. If we are not given at least 24 hours notice, you will
be billed a $40 cancellation fee.
|
| |
|
 |
Gift Certificates
Mobile One offers gift certificates for any occasion. You
can purchase a certificate for a particular service or for
a dollar amount. We may be biased, but a Mobile One gift certificate
makes a great gift. Please note, certificates do expire after
6 months from date of purchase.
|
| |
|
 |
Contact Mobile One:
Info@MobileOneServices.com
Mobile One Inc.
5455 Butler Rd
Bethesda MD 20816
1877-44-Mobile (1-877-446-6245)
Fax 240-597-8251
|
back to top
|
|
|