Virus / Spyware problems happen. Unfortunately virus and spyware problems are a part of computing in today's society. There are things you can do to protect yourself from these dangers:

Download a good antivirus program. There are many out there, but some of my favorites are AVG Free, Avira AntiVir (free), Kapersky Anti-Virus 2010, Microsoft Security Essentials, or my personal favorite NOD32If you suspect or confirm that your computer is infected with a computer virus, obtain the current antivirus software. The following are some primary indicators that a computer may be infected:

Symptoms of a computer virus

• The computer runs slower than usual.
• The computer stops responding, or it locks up frequently.
• The computer crashes, and then it restarts every few minutes.
• The computer restarts on its own. Additionally, the computer does not run as usual.
• Applications on the computer do not work correctly.
• Disks or disk drives are inaccessible.
• You cannot print items correctly.
• You see unusual error messages.
• You see distorted menus and dialog boxes.
• There is a double extension on an attachment that you recently opened, such as a .jpg, .vbs, .gif, or .exe. extension.
• An antivirus program is disabled for no reason. Additionally, the antivirus program cannot be restarted.
• An antivirus program cannot be installed on the computer, or the antivirus program will not run.
• New icons appear on the desktop that you did not put there, or the icons are not associated with any recently installed programs.
• Strange sounds or music plays from the speakers unexpectedly.
• A program disappears from the computer even though you did not intentionally remove the program.

How we can help - $99

What we do on a virus / spyware service call

• Diagnose & troubleshoot 1 computer

• Remove all viruses, spyware, malware and rootkits on the computer

• Repair any operating system issues (boot issues, blue screens, etc.)

• Fix email issues

• Update all security software curently installed. Perform operating system critical updates

• Test operating system for proper functionality

• Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution

Virus removal is not always the best option. Sometimes a full backup & reformat is the best solution. We will back-up up to 10GB of your data to an external hard drive, DVD disc, or flash drive (hard drive or flash drive not included in price) add....$80